--- title: "AI for hotels: front desk, rates and seasonal staff | ekory" description: "AI agents for hotels: front desk and housekeeping procedures, rates and allergens in one place, with the source, and a course for seasonal staff." url: https://ekory.ai/hotels language: en italian: https://ekory.ai/it/hotels.md updated: 2026-10-10 --- # New seasonal staff every year. The right answers from day one. Procedures, rates and corporate deals, allergens, guest information: all in one place, with the source. The front desk gets it right on every shift, and new staff learn from a course built on your own procedures. _Example: At the front desk a receptionist asks what a late checkout costs: the Eko answers with the guest's corporate deal and its page._ ## Sound familiar? ### Every season starts from scratch. Eight new seasonal staff arrive. For weeks the permanent team explains the same things over and over, instead of looking after guests. ### At three in the morning, the night porter is alone. A guest arrives and their room is already taken. The manager is asleep, the procedure is in a binder in the back office. You improvise, and apologize in the morning. ### “But on the phone you told me…” Rates, cancellations, corporate deals: everyone at the desk remembers a different version. The difference comes out at checkout, in front of the guest. ## The questions that all go through one person today. With ekory they get an answer in seconds, with the source. Evenings and weekends too. - Can the May group still cancel without penalties? - Tourist tax for two adults and an 11-year-old, 5 nights? - Write the parking directions in German. - The AC in room 21 is leaking. Has this happened before? - What's the difference between a checkout room and a stayover? - Is tonight's tiramisu gluten-free? _Example: Eko Front Desk gives the night porter the right deadline for registering guests with the police, with the page of the procedure._ ## One Eko for the desk, one for the rooms, one for new staff. **Eko Front Desk** For the desk, day and night Rates, conditions, corporate deals and procedures, with the clause to quote to the guest. In German or English when needed. **Eko Rooms** For housekeeping and maintenance Housekeeping procedures, faults already fixed and the suppliers to call, with their contracts. **Eko Welcome** For seasonal staff The onboarding course and answers for the first month, on rooms, dining and allergens. Already using ekory: Zetamed, Molteni&C, Tohatsu, Würth, Petzl, Dada [Read the customer stories](https://ekory.ai/case-studies) ## Shared where it helps, private where it matters. - Each department sees its own procedures: front desk, housekeeping, dining room and kitchen. - Agency contracts, margins and staff records stay with management. - Only the people responsible for a procedure can correct it, and the fix applies to every shift. [Security and data](https://ekory.ai/security) ## What hoteliers ask before they start. ### Can we train seasonal staff with our own procedures? Yes. From your front desk, housekeeping and dining room procedures, the menu with its allergens and the videos you already have, ekory builds a course with short lessons, audio and quizzes, in the new hire's language too. You assign it to each person before opening and see who has completed it. It doesn't replace mandatory health and safety or food hygiene training: it teaches how things are done in your hotel. ### Do seasonal staff see contracts and margins too? No, unless you decide so. Create a group per department and share with each only what it needs: the front desk sees rates and procedures, housekeeping its checklists, management the agency contracts too. Each Eko reads only the folders you give it, and everyone's conversations stay private. ### Do we have to move our procedures and rate cards? No. ekory reads files where they already are, in Google Drive, SharePoint, OneDrive or Notion, plus your hotel's website, and stays up to date when you change a rate card or a procedure. Files that live on the front desk computer today can be uploaded directly. For folders on your office server there's the company file server connection, which opens no access from outside. ### How much does it cost for a hotel? For a 25-person hotel the total is €419 a month, for a small group of 80 people €779, excluding VAT: €199 for the platform plus a per-person fee that drops in tiers. Pay annually and you pay for 10 months out of 12. The [pricing page](https://ekory.ai/pricing) works it out for your headcount. ### What about our guests' data? Ekos need procedures, rate cards and contracts, not your guests' ID documents: you decide which folders to connect. Your data is stored in Europe and your content is never used to train AI models: it's written into the contracts with AI providers, including Google. Permissions apply to every document, folder and Eko and are checked on every question, and conversations stay private. The DPA and all the details are on the [security page](https://ekory.ai/security). ## The same method, in other trades. - [**Real estate agencies** Paperwork, listings and negotiations for every property, ready for the client.](https://ekory.ai/real-estate-agencies) - [**Marketing agencies** Briefs, client brand guidelines and past work, always at hand.](https://ekory.ai/marketing-agencies) - [**Training providers** From the materials you already have: courses, quizzes and answers for learners.](https://ekory.ai/training-providers) - [**Wedding planners** Suppliers, venues and quotes, without starting over for every wedding.](https://ekory.ai/wedding-planners) - [**Manufacturing** Every showroom gets finishes, sizes and prices right, and your network learns every new collection.](https://ekory.ai/manufacturing) - [**Machinery and plants** When a machine stops, the fix arrives right away, on every shift.](https://ekory.ai/manufacturing-operations) [All industries](https://ekory.ai/industries) ## Tell us about your next season. We'll show you the course for your seasonal staff. For the first call, your front desk procedures, the rate card with its conditions and the menu with allergens are all we need.