Machine manual · p. 88Down at three in the morning. The veteran is asleep.
The night-shift operator is facing an alarm they've never seen. The manual is a 400-page PDF, half of it in German. The line waits for morning.
Industries Machinery and plants
When a machine stops, the answer shouldn't be at home.
Manuals from a dozen makers, alarm codes, spare parts, notes from people who've been on the floor for thirty years. ekory puts them in one place, so operators find the fix right at the machine, on any shift.
Free. Sign in with Google, Microsoft or an email link. The welcome page is in Italian, the Eko answers in English.
The problem
Sound familiar?
Same fault, wrong spare part.
You grab the part that worked last time, but this machine is a different model. By the time the right part arrives, the line has lost half a day.
Thirty years on the floor, gone with one goodbye.
The head of maintenance retires. He knew which alarm you can ignore and which you never can, and which supplier actually picks up the phone. None of it was written down.
Every day
The questions that all go through one person today.
With ekory they get an answer in seconds, with the source. Evenings and weekends too.
Try asking
- What does this alarm mean on line 3?
- Which spare part fits this machine?
- How do we set up the changeover for this product?
- Has this fault happened before?
- What's the lockout procedure here?
- Where's the current manual for this line?
Press spare parts · row 58 
How it works
One Eko per department. The same manuals for everyone.
Eko Line 3 For operators Alarms, procedures and past fixes, in your language even when the manual is in German.
Eko Maintenance For technicians The right spare part for every machine, the fault history, supplier contacts.
Eko New Starters For new hires The onboarding course and everyday answers, without waiting for a colleague to be free.
Control
Shared where it helps, private where it matters.
- Operators see what they need at the machine. Maintenance sees more.
- Only the people responsible for safety procedures can change them.
- Only the people you choose can correct an Eko in chat, and the fix applies to every shift at once.
Questions
What production teams ask before they start.
Does it work with manuals in German, in English or scanned?
Yes. The Eko reads each manual in the language it's written in and answers in the language of whoever asks, citing the original page. It also reads scanned PDFs, spec sheets, spare-part lists in Excel and training videos.
Can operators use it on the floor, from a phone?
Yes. ekory runs in the browser on phones, tablets and computers, with nothing to install. People sign in with their company Google or Microsoft account, or with a link sent by email, and each person sees only the Ekos shared with them, such as the ones for their line.
How much does it cost for a plant?
The price has two parts: €199 a month for the platform, plus a per-person fee that drops in tiers. For 25 people the total is €419 a month, for 100 people €899, excluding VAT; pay annually and you pay for 10 months out of 12. The pricing page works it out for your headcount.
Where do we start?
With one line. Bring the machine manuals, the maintenance procedures and the fault history; after the demo we set up that line's Eko within one business day, and you try it for two weeks across shifts. Files stay where they are: ekory reads them from Google Drive, SharePoint or OneDrive.
Every company is different. Tell ekory about yours.
Just say what you do, how big your team is and where your documents live: an Eko shows you what changes for you, with examples from your industry and the source of every answer.
Free. Sign in with a Google or Microsoft account, or with a link sent by email. The welcome page is in Italian; ask in English and the Eko answers in English.
Other industries
The same method, in other trades.
- Manufacturing Every showroom gets finishes, sizes and prices right, and your network learns every new collection.
- Construction Specifications, safety plans and change orders for every site, on a tablet.
- Fashion and textiles Tech packs, swatches and suppliers for every collection, found in a moment.
- Wineries Appellation rules, tech sheets and export papers, for agents and buyers.
- Agriculture Rules, deadlines and protocols, always at hand in the field.
- Distribution networks Price lists, part numbers and stock for the whole network, even on Saturdays.
Tell us about your last machine stop. We'll show you how an Eko would have handled it.
For the first call, a manual and a maintenance procedure are all we need.