What a company's knowledge is worth.
Research, analysis and guides on Italian companies, always with sources: the time lost searching, the craft that retires, AI at work and the rules that come with it.
The study
The cost of knowledge that can't be found
What the time spent searching for information they already have is worth to Italian companies. A sector-by-sector analysis.
- €66.2 bn a year: the cost for private companies
- 19% of white-collar time spent searching
- 42 days a year per person
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Articles
Research, analysis and guides.
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Italy’s AI law: what changes for companies and professionals
Law 132/2025 asks professionals to tell clients when they use AI and employers to inform workers. From 23 October 2026, a person makes the final call at work. Read the article -
AI for dealer networks and after-sales service: price lists, parts and manuals always at hand
The answer your dealers need is already in a price list or a manual. How to reach it without calling your best person, with Excelsior data, EU rules and the Tohatsu Italia story. Read the article -
AI onboarding: the first 90 days of a new hire
What to prepare before day one, what to do in the first week and month, and where an AI agent on company documents saves colleagues’ time. Read the article -
AI for publishers and literary agencies: rights, catalogs, royalty statements and manuscripts
8,645 translation rights sold abroad in 2025, three publishers in four already using AI: where it helps with contracts and royalties, and where the copyright line runs. Read the article -
AI for accountants and labor consultants: practical uses, limits and rules (2026)
Since 10 October 2025, clients must be told which AI you use. What it can do in a firm, what stays with the professional, which rules apply. Read the article -
Why AI that cites its sources makes fewer mistakes: RAG explained simply
Answering from documents cuts AI errors without ending them: 43% for GPT-4 against 17% to 33% for RAG tools in a Stanford test. Why the citation matters. Read the article -
The cost of starting from scratch
Onboarding a new hire costs €5,300 to €9,300: four months to full productivity and a hundred hours of colleagues’ time. In Italy, €16 to €28 billion a year. Read the article -
AI in law firms: professional secrecy, Law 132/2025 and the uses that hold up
Secrecy applies to AI providers too, the client must be told, and AI-invented citations have already reached the courts, in Italy as well. Read the article -
How many Italian companies use AI in 2026: the data by size and sector
16.4% of Italian companies with 10+ employees use AI: 53.1% of large ones, 14.2% of small ones. The data by size and sector, against Europe. Read the article -
How to choose an AI assistant for your company: 12 questions to ask before you decide
Twelve questions to ask a vendor before you sign, from where the data goes to how you get out, with a table to compare the offers. Read the article -
Company knowledge base with AI: what it is, what goes in and how to build one
What goes in and what stays out, why wikis and shared folders stall, and a 30-day plan to build a knowledge base with AI without moving a file. Read the article -
GDPR and generative AI: the questions to ask a vendor before you sign
Twelve questions for a generative AI vendor, from the DPA to who sees what inside the tool, with why each matters and what a good answer sounds like. Read the article -
You are already an AI deployer
The AI Act duty that really concerns an ordinary Italian company has applied since February 2025, carries no dedicated fine, and almost nobody knows it. Read the article -
The know-how you never wrote down
The law protects know-how only if you identified it and kept it confidential. What lives only in one person's head passes neither test. Read the article -
The bottleneck is your best person
B2B buyers give suppliers 17% of their buying process. At a technical distributor, much of that time is spent waiting in line for one colleague. Read the article -
What the retiring craft is worth
Italy needs 3.1 million hires by 2029 just to replace the people who leave. In wood and furniture there are 105.6 employees over 55 for every 100 under 35. Read the article -
Personal ChatGPT is not your company’s memory
47% of Italian workers use AI at work, but only 19% of them use company tools alone. People get more productive; the company's memory does not. Read the article
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