Intake procedure · p. 2Only Giuseppe knows.
He's opened the storeroom every Tuesday for twelve years. He knows which families come through social services, how the parcels are packed and who to call when the van won't start. None of it is written down.
Industries Nonprofits
Volunteers come and go. What you know stays.
Procedures, shifts, grants, reports and minutes in one place, with the page. Every new volunteer learns from your own procedures and finds the answer on their phone, even when the person who knows isn't around.
Free. Sign in with Google, Microsoft or an email link. The welcome page is in Italian, the Eko answers in English.
The problem
Sound familiar?
Every September, back to square one.
Ten new volunteers arrive and the coordinator spends her evenings explaining the same procedures. Then the questions come in on WhatsApp, on every shift.
The invoice the grant didn't cover.
The project is over, the report is being prepared, and a €1,800 invoice turns out to be an ineligible cost. The guidelines said so on page 31.
Every day
The questions that all go through one person today.
With ekory they get an answer in seconds, with the source. Evenings and weekends too.
Try asking
- Can I claim fuel with a self-declaration?
- Can this cost go in the project?
- When is our 5 per mille report due?
- What do I need to do before my first shift?
- What did we commit to in this project?
- Can we accept this donation?
Compliance checklist 2026 · p. 1 How it works
One Eko each for shifts, projects and the office. The same procedures for everyone.
Eko Volunteers For volunteers Procedures, shifts and what to do in each case, from a phone, with a welcome course for newcomers.
Eko Projects For grants and projects Eligible costs, commitments and deadlines for every project, with the page of the guidelines.
Eko Office For the board Bylaws, minutes, the volunteer register and filings such as RUNTS and the 5 per mille, with their dates.
Control
Shared where it helps, private where it matters.
- Families' records are seen only by the people who support them.
- Volunteers see procedures and shifts. The board also sees accounts and minutes.
- Conversations stay private.
Questions
What nonprofits ask before they start.
Can it train new volunteers?
Yes. From your procedures, ekory builds a short online course, a podcast and a final quiz, and you see who has completed them. After the course, the volunteers' Eko answers the questions of every shift, citing the procedure and the page, from a phone too, with nothing to install. People sign in with a Google or Microsoft account, or with a link sent by email.
Does everyone see only what they need?
Yes, if you decide so. Create groups per service and per role: volunteers see procedures and shifts, families' records stay with the people who support them, accounts and minutes with the board. Each Eko reads only the folders you give it, and everyone's conversations stay private.
Do we have to move our documents?
No. ekory reads files where they already are, in Google Drive, SharePoint, OneDrive or Notion, plus the pages of your website, and stays up to date when they change, without modifying them. It reads PDFs (scanned ones too), Word, Excel, photos and videos, and every answer shows the document and the page it comes from.
How much does it cost for a nonprofit?
The price has two parts: €199 a month for the platform, plus a per-person fee that drops in tiers. Everyone who uses ekory counts, volunteers included: for 10 people the total is €299 a month, for 25 people €419, excluding VAT; pay annually and you pay for 10 months out of 12. The pricing page works it out for your organization.
Is the data of the people we help safe?
Yes. Your data is stored in Europe, and your content is never used to train AI models: it's written into our contracts with the AI providers, including Google. Permissions apply to every document, folder and Eko and are checked on every question, so families' records stay with the people who support them. Conversations are private, and a data processing agreement (DPA) is available: you'll find the details on the Security and data page.
Every company is different. Tell ekory about yours.
Just say what you do, how big your team is and where your documents live: an Eko shows you what changes for you, with examples from your industry and the source of every answer.
Free. Sign in with a Google or Microsoft account, or with a link sent by email. The welcome page is in Italian; ask in English and the Eko answers in English.
Other industries
The same method, in other trades.
- Publishers Catalog, contracts and house style in one place.
- Literary agencies Rights, contracts and royalty statements for the whole catalog, in one place.
- Trade associations Circulars and member services, with answers ready at any hour.
- Manufacturing Every showroom gets finishes, sizes and prices right, and your network learns every new collection.
- Machinery and plants When a machine stops, the fix arrives right away, on every shift.
- Construction Specifications, safety plans and change orders for every site, on a tablet.
Tell us how you welcome a new volunteer. We'll show you their first course, built from your procedures.
For the first call, one procedure and your volunteer rules are all we need.